You must purchase the Enterprise Edition to assure HIPAA compliance. Cost of TigerText – HIPAA Compliant Text Messaging Solution The receiver of the message does not have to have TigerText in order to communicate securely. Another feature this program offers is the self-destruction of all sent messages after a designated amount of time. However, a big difference between TigerText and other text messaging apps is that if you send a message to the wrong person, that message can be recalled. Users get notifications when recipients open and read their messages. TigerText syncs all messages from your phone, computer, and other devices. Most noteworthy, TigerText is the only text messaging clinical app with HITRUST CSF certification. With TigerText, there is also a desktop app to add another line of communication. The platform delivers messages in a format that looks like your current text message display. The application’s simplicity is refreshing and user-friendly. TigerText is one of the industry’s leading applications for secure-messaging. TigerText – HIPAA Compliant Secure Text Messaging Appįirst, HIPAA compliant text messaging app that we’re going to review is TigerText (now TigerConnect). Certainly, we recommend you try the free version before deciding which program best meets your needs. Each application has a free version for download. We examined secure text messaging solutions for several companies.
Based on those criteria, the four HIPAA compliant text messaging apps we chose are: TigerText, Zinc, and Spok Mobile.
In our review, we evaluated cost, ease-of-use, customer service, and additional features offered by each service. The lack of control over this information poses a threat to your company’s security. While this is fine for everyday text messages, it is unacceptable for messages containing PHI. In fact, your message may be saved on servers until the carrier decides to purge it.Īdditionally, text messages often reside on your device and device backups indefinitely. Other entities have the power to intercept your text at many points along the way.
The long and short of it is, your text takes a complicated journey from one phone to another.
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